We returned at 6:30pm and the guy was just shutting our door having cleaned our room. We waited a good part of thirty minutes and no one came so we left. This was really irksome to my husband and he called and was told the housekeeping manager was coming to our room. We returned to the room at 2:30pm and our tip was gone, but the room was untouched otherwise. Next day, we leave the room around 7am and leave the usual tip.

By 9pm when we returned it had been done and the tip we left taken. One day I called to have the room serviced as it was 6pm and it still had not been done up during the day when we were gone. There is a problem with the housekeeping manager at this hotel. But.in our room there was a lot of dirt around the edges of the walls and looked like it hadn't been vacuumed in ages. We liked the Southern Kitchen restaurant so much we ate there three days for breakfast. There was a very clean and kept up water park for the kiddos (and the parents). The room we had was very pretty and we had a nice view out our window. I mean there were tons of folks inside gambling, but when you were outside the casino, you know how normally you can't hardly carry on a conversation without shouting? Well, L'Auberge has figured out how to keep the noise of the casino IN the casino. I didn't have a chance to go into the casino during the days we were there as it was a work trip, however, it was very clean inside and weirdly quiet.

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